Last Updated: October 6, 2026

North Hollywood Spine Center (“North Hollywood Spine Center,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you may have regarding your information when you visit:

northhollywoodspinecenter.com

By using our website or submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including information submitted through our Find a Doctor or similar contact forms.

Depending on the form you use, this information may include:

First and last name

Email address

Telephone number

ZIP code

Information about your main condition or reason for seeking care

Information about how long you have experienced a condition

Health insurance availability or related information

Other information you voluntarily provide in a message or form

We may also automatically collect certain technical information when you visit our website, such as information about your device, browser, pages visited, and general website usage.

2. Health-Related Information

Some information you voluntarily submit through our website may relate to your health or medical needs.

Please understand that information submitted through this website is collected for the purposes described in this Privacy Policy and is not itself a diagnosis, medical evaluation, or treatment.

We encourage you to provide only information that is reasonably necessary for us to respond to your request.

We do not ask you to submit emergency medical information through this website. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Because health-related information is particularly sensitive, we take reasonable measures appropriate to the information we maintain to protect it. We do not make any representation that this website or its online forms constitute a HIPAA-compliant communication system unless expressly stated otherwise.

3. How We Use Information

We may use information collected through the website to:

Respond to inquiries and requests

Help connect individuals with appropriate healthcare providers or specialists

Respond to requests submitted through our Find a Doctor form

Communicate with you regarding your inquiry

Improve our website and services

Maintain and secure our website

Understand how visitors use our website

Detect, prevent, and address technical problems, fraud, or misuse

Comply with applicable legal obligations

We will not use information for purposes materially different from those described in this Privacy Policy without providing additional notice when required by applicable law.

4. How We Share Information

We may share information with service providers and technology providers that help us operate our website and process information submitted through it.

For example, information submitted through website forms may be processed or stored using third-party technology and hosting services, including Supabase, which we use to store website form submissions.

We may also use website analytics and performance tools, including Microsoft Clarity, to understand how visitors interact with our website and improve the user experience.

We may disclose information when reasonably necessary to:

Comply with applicable law, regulation, legal process, or governmental request

Protect the rights, safety, or property of North Hollywood Spine Center or others

Detect or prevent fraud, security issues, or other harmful activity

Operate, maintain, or improve our website and services

We do not sell your submitted health-related information.

5. Microsoft Clarity

We use Microsoft Clarity to help us understand how visitors interact with our website.

Clarity may collect information about website interactions, such as pages visited, clicks, scrolling behavior, and other technical or usage information.

We use this information to identify usability issues, improve website performance, and improve the overall visitor experience.

Clarity is not intended to be used by us as a means of intentionally collecting information that is unnecessary for these purposes.

You can learn more about Microsoft's privacy practices and available controls through Microsoft's privacy resources.

6. Cookies and Similar Technologies

Our website and certain third-party services may use cookies, pixels, local storage, or similar technologies.

These technologies may be used to:

Make the website function properly

Maintain security

Understand website usage

Improve website performance

Analyze visitor interactions

You can generally control cookies through your web browser settings.

Some website functionality may be affected if certain cookies or similar technologies are disabled.

Additional information about cookies is provided in our Cookie Policy.

7. Data Storage and Security

Information submitted through our website may be transmitted to and stored by third-party technology providers that we use to operate the website and process submissions.

We take reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored through our website.

8. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to requests, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Choices

Depending on where you live and whether applicable privacy laws apply to you, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request information about personal information we collect

Request access to certain personal information

Request correction of inaccurate information

Request deletion of personal information, subject to applicable exceptions

Opt out of certain forms of sale or sharing of personal information where applicable

Request information about how personal information is used or disclosed

Not every right applies to every person or circumstance.

We may need to verify your identity before completing certain requests.

You may submit a privacy-related request through our Your Privacy Choices page.

10. California Privacy Rights

California privacy law provides certain rights to eligible California residents.

Whether a particular business is subject to the California Consumer Privacy Act (“CCPA”), and which obligations apply, depends on the business and applicable statutory requirements. The CCPA currently contains specific applicability thresholds; therefore, this section does not represent that North Hollywood Spine Center necessarily meets those thresholds.

California Privacy Protection Agency

If you are entitled to privacy rights under applicable California law, you may have rights concerning access to, correction of, deletion of, or certain uses of your personal information.

You may also have rights relating to the sale or sharing of personal information where applicable.

We will process qualifying requests in accordance with applicable law.

11. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly request or collect personal information from children under 13 through the website.

If you believe a child has provided personal information through our website, please contact us so that we can evaluate and, where appropriate, delete the information.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact North Hollywood Spine Center through the contact information provided on our website.

Website: northhollywoodspinecenter.com